Is Cloude skincare for all skin types?
Yes, our products are formulated for all skin types and are non comedogenic.
Where are Cloude products made?
All are skincare is handcrafted in small batch by a certified organic skincare formulator based in Pennsylvania, USA.
Is Cloude skincare clean?
The need to take care of ourselves and consider what we put into our bodies is vital. Cloude believes that natural beauty is not a trend but a society standard for product safety. Our goal is to share the ingredients to embrace to help keep our skin healthy. Our products are formulated without:
- Mineral oil
Cloude skincare is a clean beauty brand, supported by ethically sourced ingredients and responsible procured packaging.
Is Cloude skincare all natural?
Our ingredients are sourced from nature and we are committed to primarily using plant based and plant derived ingredients whenever possible.
INGREDIENTS & SAFETY
Are essential oils harmful to skin?
Essential oils are best used at low concentrations. Because Cloude products are handcrafted by a certified organic skincare formulator, we use the correct concentration of essential oils that are beneficial to your skin.
Can I use Cloude products if I'm pregnant?
We always suggest consulting a doctor if you are pregnant or lactating and considering adding a new product to your skincare regime.
What are the ingredients in your products?
You will find a complete ingredients glossary on each product listed.
Is Cloude skincare vegan?
All of our products are vegan with the exception of our lip balms which contain beeswax.
What is the shelf life of the products once opened?
The shelf life is 6-12 months. You will find the shelf life for the specific product on the product label.
Is Cloude skincare cruelty free?
Yes, none of our formulas or raw materials are tested on animals.
Is your packaging recyclable?
Yes, all Cloude packaging is made of recyclable glass or plastic.
Can I buy Cloude products in store?
Yes, You can come in and purchase cloude products at our studio in North Wales, PA. Suite #24, 155 Witchwood drive, North Wales, PA.
Do you ship internationally?
Cloude only ships within United States.
Returns & Exchanges
We do not offer refunds but we always aim to make sure our customers love our products and if you're completely unhappy with your order, please email us at email@example.com and we'll be happy to assist you.
We are here to help with custom orders, corporate gifts & wholesale enquiries.
For custom orders (wedding favors, corporate gifts etc) please submit your request via our contact page.
*For wholesale orders, please send us an email to enquire. We cannot partner with everyone but look forward to hearing from you.*
Can I change my order?
Once your order is placed we are unable to make any changes.
What if I receive the wrong item?
If we sent you an item you did not order, please contact us within 24hrs of receiving at firstname.lastname@example.org and we will be happy to amend.